Frequently Asked Questions
All your questions about tk87 answered
Everything you want to know about deposits, withdrawals, account management, and responsible gambling — all in one place, in plain English.
Whenever a question comes to mind while using tk87, this page is your most useful resource. Here we have put together detailed answers on four important topics — responsible gambling, withdrawals, deposit methods, and account and login issues. Every answer is written based directly on our platform's rules and the real experiences of our players. If you cannot find your question, get in touch with our 24/7 support team.
Responsible Gambling
Yes, tk87 lets players set their own deposit limits. You can decide how much money you want to deposit per day, per week, or per month. To activate a limit, go to the Settings section of your account or let our support team know. Once a limit is set, it takes effect immediately; increasing it requires a waiting period. This is an effective way to keep your play within budget.
If you feel like gambling is getting out of control, contact our support team first — via live chat or email at [email protected]. We will help you take a break or set up self-exclusion. You can also speak with a local mental health service or a trusted family member for specialist help with gambling addiction. Ensuring responsible gambling is tk87's highest priority.
Yes, they genuinely work. A cooling-off period means temporarily pausing play on your account for a set time — such as a few days or weeks. Self-exclusion is a longer-term option, where your account is deactivated for a set period or permanently. During this time, a new account cannot be opened using the same email or phone number. This feature is for real protection, not just symbolic.
tk87 is for people aged 21 and over only. Keeping minors safe from gambling is part of our responsibility. Age is verified at registration, and identity documents are requested in cases of doubt. If we find that a minor is using an account, it is closed immediately and any deposited funds are returned.
There are some signs that should raise concern — such as placing increasingly larger bets to try to recover lost money, cutting back on daily expenses to fund gambling, hiding your gambling from family and friends, or feeling restless when you cannot play. If any of these apply to you, taking a break or speaking to our support team is the wise move. We are always here for you.
How to Withdraw
Yes, to withdraw funds from tk87, the wallet or bank account used for withdrawal must be registered in your own name. It is not possible to send money to someone else's bKash, Nagad, Rocket, Upay, or bank account. This is done to prevent fraud and to protect your security. When the name on the account matches, the process is faster.
Yes, but only after the wagering requirements for the bonus have been met. For tk87's welcome bonus, wagering is calculated based on the bonus amount only — not including the deposit. For example, if you receive a ৳1,000 bonus, you can withdraw the bonus winnings after placing ৳25,000 (25x) in bets. You can track your progress toward completing the requirements in your account dashboard.
The minimum withdrawal amount at tk87 is ৳800. Withdrawal requests below this amount will not be accepted. So keep a sufficient balance or play until you reach the limit. Contact our support team to learn about any maximum withdrawal limits.
tk87 processes withdrawals seven days a week, twenty-four hours a day. Whether it is night or Friday, the timeframe is the same: funds typically arrive within 30 minutes to 3 hours. Occasionally there may be a slight delay due to verification, but that is the exception. If your withdrawal is being processed, you can see the status in your account.
If the withdrawal is still in a "processing" or "pending" status, you may be able to cancel it by contacting the support team via live chat. However, once it has been approved or sent to your wallet, cancellation is not possible. The status of your request can be seen in real time in the history section of your account.
Deposit Questions
tk87 does not charge any deposit fees of its own. However, mobile banking services like bKash, Nagad, or Rocket may apply their own transaction charges — that is entirely dependent on the policy of those service providers. Bank transfer fees also vary from bank to bank. Check the fee structure of your payment service in advance to ensure you deposit the maximum amount.
The minimum deposit at tk87 is just ৳100 — and this applies to all payment methods. You can start with ৳100 via bKash, Nagad, Rocket, Upay, or bank transfer. This is especially convenient for new players, as it gives you a chance to get familiar with the platform with a small amount.
Log in to your tk87 account and go to the "Deposit" section. Select bKash and enter the deposit amount. Send the payment to our designated bKash merchant number and enter the transaction ID in the appropriate field. Your balance will be updated within a few minutes. If you have any issues, the live chat support will assist you right away.
Currently, tk87 accepts deposits via five methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major Bangladeshi banks are accepted. The minimum deposit for every method is ৳100. Credit cards and international payments are not currently supported.
Deposits are usually visible within a few minutes. If your balance still has not appeared — first refresh the page. If that does not help, contact us via live chat with your transaction ID and the amount. The support team will verify and correct the balance right away. No transaction is ever lost — every payment is recorded.
Account & Login
On the login page, click the "Forgot password?" option. Enter your registered email address and a reset link will be sent to you. Click the link to set a new password. If the email does not arrive, check your spam folder. If you still have trouble, contact us at [email protected] or via live chat with your registered name and phone number and the support team will help.
There are a few common reasons: a difference in upper and lower case in the email or password (check Caps Lock), using the wrong email, or the account being temporarily locked. Clear your browser's cache and cookies and try again. If it keeps failing, reset your password or contact support. For security, an account may be automatically locked temporarily after several failed attempts.
No. Only one account per person is permitted at tk87. Creating multiple accounts using the same name, phone number, email, or device is prohibited. If multiple accounts are found, all accounts may be closed and balances may be confiscated. If you cannot access your old account due to some issue, contact support.
Core account information — especially name and identity-related details — cannot be changed by you directly. To change these, contact the support team and submit the correct identity documents. The same process applies to changing a phone number. Keeping the name and the name on the payment method the same is mandatory, so any change requires proper verification.
To permanently close your account, send a request via live chat or to [email protected]. Withdraw any remaining balance before closing. The support team will deactivate your account after confirming your identity. After permanent closure, it may not be possible to open a new account using the same details.
Still have a question?
Our support team is available 7 days a week, 24 hours a day to assist you in Bengali and English. Contact us using any of the options below for any question.
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