tk87's Privacy Policy

1. Introduction

tk87 ("we", "our", "platform") is a trusted online gaming platform in Bangladesh. When you visit our website, create an account, or use our services, you provide us with certain personal information. This privacy policy tells you how we collect that information, what we use it for, and how we keep it secure.

By using our platform, you are considered to have agreed to the terms of this privacy policy. Please read this policy carefully. If you have any questions, contact our support team.

2. Information We Collect

We collect various types of information to improve your service quality and ensure a safe gaming environment. This information can be divided into two main categories:

2.1 Personal Identity Information

• Full name (for ID verification)
• Date of birth (for age verification — 21+ confirmation)
• Mobile number (for registration and communication)
• Email address
• National ID or passport number (for KYC verification)
• Residential address

2.2 Financial & Transaction Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction date, time, and amount

2.3 Technical Information

• IP address
• Device type and operating system
• Browser information
• Time spent on the platform and activity logs
• Cookies and session data

3. How We Collect Information

tk87 collects your information in several ways. We always collect information transparently and with your consent.

• Registration form: Information you provide when creating an account.
• Login & session data: Collected automatically each time you log in.
• Payment process: Financial information provided at the time of deposit or withdrawal.
• Gaming activity: Your betting and gaming history is recorded.
• Support contact: Messages you send via live chat or email.
• Cookies & tracking: Collected automatically via browser cookies.

4. Purpose of Using Information

We use your information only for defined and legitimate purposes. tk87 never uses your information for excessive or irrelevant reasons.

4.1 Service Delivery & Operations

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing bonuses and promotions
• Recording and reviewing gaming activity

4.2 Security & Verification

• Verifying your identity and age (KYC process)
• Preventing fraud and deception
• Meeting legal obligations for anti-money laundering
• Detecting and investigating suspicious activity

4.3 Service Improvement

• Improving the user experience
• Resolving technical issues on the platform
• Analysis before introducing new games and features

4.4 Communication

• Sending important account updates
• Sending transaction confirmation messages
• Responding to support queries
• Sharing information related to responsible gaming

5. Information Storage & Security

The security of your information is our highest priority. tk87 uses industry-standard technology to keep your information secure.

• SSL encryption: All data transfers on our platform are secured through SSL (Secure Sockets Layer) encryption.
• Encrypted storage: All stored personal information is kept using strong encryption methods.
• Access control: Only authorised staff can access your information when necessary.
• Firewall protection: Our servers are protected by strong firewalls and security systems.
• Regular security reviews: Our technical team conducts regular security audits.
• Two-factor verification: An additional verification layer is used for important transactions.

While we take the highest security measures, it is not possible to guarantee complete security for data transmitted over the internet. You are also responsible for keeping your account password confidential.

6. Sharing Information with Third Parties

tk87 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

6.1 Payment Processors

To complete deposits and withdrawals, we share necessary financial information with bKash, Nagad, Rocket, Upay, and bank transfer service providers. This information is used solely to process transactions.

6.2 Game Providers

Our game providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe — may receive the minimum information necessary to provide gaming services. They are bound to follow their own privacy policies.

6.3 Legal Obligations

We are required to provide necessary information in response to valid requests from legal authorities or court orders. Where possible in such cases, we will try to notify you.

6.4 Technology Service Providers

Trusted technology partners are used for cloud hosting, analytics, and security services to operate our platform. They work under strict data protection agreements.

7. Cookies & Tracking Technology

tk87 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

7.1 Essential Cookies

The basic functionality of the platform is not possible without these cookies. They are used to maintain login sessions, security verification, and transaction processing. These cookies cannot be disabled.

7.2 Functionality Cookies

These cookies are used to remember your preferred language, display settings, and other user-specific preferences.

7.3 Analytics Cookies

These cookies are used to analyse how users interact with the platform in order to improve our service quality. The information collected is generally anonymised.

You can manage cookies by changing your browser settings. However, disabling cookies entirely may cause some platform features to not work properly.

8. Your Rights

As a tk87 user, you have several important rights over your personal information. We fully respect these rights.

• Right to know: You have the right to know what information we are collecting about you and how it is being used.
• Right to rectification: If any information in your account is incorrect, you can request that it be corrected.
• Right to erasure: In certain circumstances you can request that your personal information be deleted; however, we are obliged to retain some information in accordance with legal requirements.
• Right to restrict processing: In certain circumstances you can request that the processing of your information be limited.
• Data portability: You have the right to obtain a copy of the information you have provided.
• Opt out of marketing communications: If you do not wish to receive promotional messages, you can opt out at any time.

To exercise these rights, contact our support team. We will process your request within a reasonable time.

9. Data Retention Period

We retain your information only for as long as necessary. Information is kept while your account is active and for as long as required to meet applicable legal obligations afterwards.

• Account information is retained for as long as the account remains active.
• Records of financial transactions are retained for a specified period in accordance with legal requirements.
• KYC information may be retained after account closure in accordance with applicable regulations.
• Technical logs are generally kept for a limited period and are then automatically deleted.

10. Protection of Minors

tk87 is strictly for persons aged 21 and above. Access by minors to our platform is strictly prohibited, and we do not knowingly collect any personal information from minors.

Age verification is mandatory at registration. If we become aware that a person under the age of 21 has registered, we will immediately close that account and delete the associated information.

11. Changes to This Policy

We may update this privacy policy as needed. For any significant changes, we will take the following steps:

• The updated policy will be published on this page and the "Last Updated" date at the top of the page will be changed.
• Registered users will be notified by email or through the platform in the event of significant changes.
• Continuing to use the platform after the changes will be considered acceptance of the new policy.

If you do not agree with the updated policy, you may close your account. Contact our support team to close your account.

12. Contact

Feel free to contact us for any privacy-related questions, concerns, or to exercise your rights. Our support team is ready to assist in both Bengali and English.